Remote Data Backups  
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Offsite?
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Windows 7 compatible online backup
Now compatible with
Windows 7, 64-bit PC
& Mac Snow Leopard

FREE 30-Day Online Backup Service Trial

To enjoy our full-featured, business-class offsite backup service, no credit card required:
1) select version and 2) size below, then follow our simple setup steps, or call us if you need help.

By clicking a button below, you accept our End-User License Agreement | We respect your Privacy
 
Reinstalling your backup account? Click here
Overview   How it Works   Features   Security & Support   Pricing Plans   Setup Help

Backup Service Advantages

  Fast, Expert & FREE 24/7 Phone Support
  A Decade of Business-Class Data Protection
  1,000s of business clients, 400+ testimonials
  World's most secure underground mirrored data centers
  Redundant, fiber-optic bandwidth for ultra-fast transfers
  Millions of restores daily, NO lost files

Backup Service Awards

Online Backup Awards
  Brochure (PDF)
  Fact Sheet (PDF)
  Client List
  Testimonials
  Support

Here's How Remote Data Backups Works...

Install & Register
Backup Account

   

Choose FullSystem or
Manual / Auto File Selection

Select your OS and account size. Register, then download and install our backup software. Follow our easy step-by-step online instructions, or call our toll-free support department 24/7 if you need help. If you chose the "full system" option (10 GB+), RDB selects every file, program and setting on your PC. Otherwise, select your mission critical files and folders to back up. Then run an initial backup.

Fast, Automatic Backups,
also back up at any time

Retrieve Files via
Program or Web

Block-level incremental backups run automatically every night. You can also set backups to run when you shut down or connect to a network, or click "Back now" any time (going to lunch, finished a project, making system changes, etc.). Need to restore a corrupted or deleted file? Just open the RDB agent and click Retrieve tab (or log into Remote Web Access) and choose a version (up to the last 10 versions or 30 days). We even archive files deleted from your system (30 days) or deselected from your backup (7 days).
Hard drive failure? Install a new drive or buy a new computer, download our software and re-establish your account using your ID and password, then restore your data.

Full-Featured Backup Service

Our powerful, easy-to-use data management tool helps you work more efficiently and effectively. Click a line to read detailed description (or show/hide all).

show/hide all Software Version - Feature Comparison
Backup & Restore PC SVR MAC ETC
Easy System Restore      
  • Easily roll back your system to a healthy state to recover from software, hardware, operating system errors, hard drive crash, etc.
  • Comletely restore your operating system, software programs, settings, etc.
  • Available on 10 GB+ backup plans.
  • More Info >
Automatic Backup        
  • Traditional manual backup methods (tape, zip, CD-DVD, etc.) are tedious and time-consuming -- that's why they rarely if ever get done.
  • With our automatic backup service, you can be sure you are backing up all your critical data files every night offsite without even thinking about it.
  • If you have network interrupts or outages, RDB automatically reconnects. Our software can also restarts in mid-file, minimizing backup time even when Internet interruptions occur.
  • More Info >
Fast, Efficient Backups        
  • Our service combines best-of-breed hardware, redundant bandwidth, data compression and optimization technologies to provide consistently fast, reliable data backups and restores.
  • Our patented Delta Block Incremental technology scans your files to detect and transfer only compressed block-level changes within your files, along with any new files.
  • Our patented Duplicate File Recognition (DFR) technology identifies duplicate files saved in multiple locations (i.e. an email attachment stored in your .pst file and saved elsewhere on your C drive), and transfers and stores only one.
  • Our software optimizes the most critical, frequently updated and voluminous data for most companies: email. It transfers Outlook .pst and Lotus Notes .nsf files on a message-level.
  • More Info >
Easy File Restores        
  • Our software empowers end-users to quickly and easily restore specific file versions, or your entire drive, in just a few clicks.
  • More Info >
Unlimited Backup Sessions        
  • We don't limit the number of backup sessions you wish to transmit.
  • More Info >
Unlimited File Restores        
  • You can restore as many files as you need, as often as you need, immediately.
  • Most providers claiming "unlimited" backup cue your file restores and make you wait hours – even days – for a confirmation email before your files are ready for download.
  • More Info >
Open Outlook Backup        
  • Once configured, our patented technologies allow you to back up open and password-protected Outlook, Lotus Notes and Entourage (Mac) email data files, and only transfers new and changed messages.
  • More Info >
Open & Locked File Backup        
Unlimited File Size        
  • While our PC version has a 3.5 GB single file size limit, our other versions don't.
  • More Info >
File Access & Versioning PC SVR MAC ETC
Remote File Access        
  • Enjoy the convenience of accessing your files from any computer with Internet access – a valuable feature that separates us from other backup services.
  • Access important files (proposals, price sheets, etc.) while working at home, on the road or at a client's office.
  • Increase your efficiency, save time and money.
  • More Info >
10-File, 30-Day Versioning        
  • Easily roll back your files from the last 10 versions or last 30 days of changes (whichever comes first).
  • Valuable protection against file corruption, viruses, accidental or deliberate changes and deletions.
  • More Info >
Deleted File Protection        
  • Our service archives any data selected for backup that is deleted from your computer; you have 30 days to retrieve these files.
  • You can also restore files deselected from your backup set for 7 days.
  • More Info >
Backup Options PC SVR MAC ETC
Backup on Demand        
  • You can run a backup on demand at any time (going to lunch, finished a project, etc.) by clicking Backup Now.
  • More Info >
Backup on Network Connect        
  • Perfect for laptop users, it automatically prompts for a backup when it detects a connection and you haven't backed up for a specified number of hours.
  • More Info >
Run Backup & Exit Windows      
  • Right click the system tray icon and select this option and choose to Log Off, Shut Down, or Restart automatically when the backup completes.
  • More Info >
Backup Email Alerts        
  • We continually monitor your account and send proactive emails if your account does not connect to our data centers for a number of days, you exceed 95% of your capacity, etc.
  • You can configure your email alerts for duration and frequency
  • More Info >
Manage Multiple Accounts        
  • We include powerful solutions to monitor your backup accounts, designed for franchisors, corporations & IT techs.
  • More Info >
Fully-Functional Trial, No CC        
  • We remove all barriers to entry to start protecting your valuable data today.
  • Most backup services charge a setup free or ask for a credt card up-front.
  • More Info >
Free Software Upgrades        
  • Software updates happen automatically without any licensing or upgrade fees.
  • More Info >
Software in 11 languages        
  • Our software is available in English, Spanish, French, German, Dutch, Hugarian, Italian, Portuguese, Chinese, Japanese & Korean.
  • We provide data backups to clients in more than 30 countries globally.
  • More Info >
Remote Data Backup - Automatically backup your data offsite with our online backup software.
From Our Clients
CFO Today / Ledger Plus logo
“I highly recommend it for its ease of use, flexibility, and the ability to access backed up files from any computer with Internet access. The service allows complete flexibility in choosing which folders to back up as well as back up times and days of the week. The ability to access data from home or while traveling is an outstanding feature.”
— Rodney Givens
Tallahassee, FL

Enterprise Security & FREE 24/7 Support

Your data is protected by the most secure, reliable backup system available.

Our bank-level encryption and two world-class, mirrored underground data centers give you peace of mind. Our friendly experts are here for you with FREE 24/7 phone support.
Click a line to read detailed description (or show/hide all).

virtual tour of our data centers
show/hide all Software Version - Security & Support Comparison
Security & Performance PC SVR MAC ETC
Mirrored Underground Data Centers        
  • Our world-class data centers are located over 1,100 miles apart in ultra-secure private limestone mines located 100-200 feet below ground, completely safe from natural disasters.
  • All data received by either hardened Data Center is immediately replicated to its mirror — connected by point-to-point, high-speed WAN links
  • Traffic is load-balanced between the two sites, eliminating degraded system performance
  • More Info >
Bank-Level AES Encryption        
  • Your data is encrypted in 128-bit AES format (bank and government-level) before it leaves your computer, then transmitted and stored encrypted at our Data Centers.
  • More Info >
Private Encryption Key        
  • No one can access your data without your key, which you create when you set up an account.
  • More Info >
Secure Socket Layer (SSL)        
  • We use digital certificates encrypt your backup data in transit using Secure Socket Layer (SSL) technology, the industry-standard for protecting Internet communications from hackers.
  • More Info >
Redundant Fiber-Optic Bandwidth        
  • Redundant bandwidth with multiple fiber optic telecom providers to ensure consistently fast and reliable transfers – no waiting cues, bottlenecks or throttling
  • More Info >
Redundant Power & Backup Generators        
  • Redundant power supply using backup generators with full power for up to 7 days
  • Redundant completely independent electrical systems, power train, commercial power feeds, cooling system, UPS systems, dedicated A/C units, generator systems and fuel system
  • Environment and climate controlled facilities, resistant to seismic activity and other natural disasters, with Class A vaults with OSHA certified fire suppression and EPA certified water treatment plants and clean air fire extinguishing systems (CAFES)
  • More Info >
High-End Equipment        
  • High performance HP Servers & Cisco / Nokia firewall security
  • Each server platform has fail over and redundancy, continuous server monitoring and performance tuning, assuring that storage capacity is never exceeded.
  • More Info >
Physical Security & Best Practices        
  • Level 4 (highest) security rating, 24/7 armed security, maintenance & service operation
  • Finger scanners for physical access, motion detectors, CCTV monitoring & camera tracking
  • Co-location equipment is locked in cage with sensors and alarm system
  • Visitors require pre-authorization and photographic identification
  • All access to computer equipment is logged
  • Failed account access attempts are logged and reviewed to prevent unauthorized access
  • Best practices networking and best-of-breed routers, switches, firewalls, servers, facilities infrastructure, power grids and telecommunications circuits are all deployed with backup components to maximize fail over and redundancy
  • More Info >
99.99% Historical Uptime        
  • Our ultra-performance data centers have delivered over 99.99% availability and uptime over the past 10 years.
Tech Support PC SVR MAC ETC
Free 24/7 Phone Support        
  • Our friendly, responsive, proactive expert technicians are here to help when you need it the most.
  • Don't settle for a backup company that puts your support requests in a cue for days, or charges you by the minute.
  • More Info >
Free Email Support        
  • We offer the industry's the most informed, detailed, fast and responsive email support.
  • More Info >
Searchable Knowledge Base        
  • Find quick answers to just about every question you might have through our searchable online knowledge base.
  • More Info >
Detailed Instruction Screens        
  • We detail nearly every process with simple, step-by-step screenshot instructions via our online support section.
  • More Info >
24/7 Emergency Response Team        
  • Our data centers are constantly monitored, and a 24/7 emergency response team is ready to fix issues immediately as they arise.
Flexible billing plans        
  • We provide flexible billing plans, including annual, quarterly and monthly payments.
  • We accept all major credit cards online, and checks for annual payments.
  • We also offer multiple-account discounts.
Decade of business-class reliability        
  • Since 1999, we've been providing thousands of recognizable business clients and national organizations with the most secure and reliable backup solution available.
  • We provide data backups to clients in more than 30 countries globally
  • More Info >
Onsite support available        
  • When you need it, we can deploy qualified onsite support technicians through our IT tech directory, FindITSupport.com.
  • More Info >

Backup Plan Price Comparison

Make a Payment »

Backup plan capacity is based on selected data, so extra versions stored at our data centers are not counted against your total.
Our most popular plans are 4 GB - 30 GB. Checks accepted for annual payment only.

Backup Plan Annual Quarterly Monthly
250 mb $119.40   ($9.95/mo)   $39.85     ($13.28/mo) $19.95
1 GB $179.40   ($14.95/mo)   $54.85     ($18.28/mo) $24.95
4 GB $239.40   ($19.95/mo)   $69.85     ($23.28/mo) $29.95
10 GB $359.40   ($29.95/mo)   $99.85     ($33.28/mo) $39.95
15 GB $539.40   ($44.95/mo)  $144.85   ($48.28/mo) $54.95
20 GB $719.40   ($59.95/mo)  $189.85    ($63.28/mo) $69.95
25 GB $959.40   ($79.95/mo)  $249.85   ($83.28/mo) $89.95
30 GB $1199.40   ($99.95/mo)  $309.85    ($103.28/mo) $109.95
40 GB $1599.40   ($133.28/mo)  $409.85    ($136.62/mo) $149.95
50 GB $1999.40   ($166.62/mo)  $509.85    ($169.95/mo) $176.95
60 GB $2399.40   ($199.95/mo)  $609.85    ($203.28/mo) $209.95
75 GB $2999.40   ($249.95 /mo)  $759.85    ($253.28/mo) $259.95
100 GB $3999.40   ($333.28/mo) $1009.85   ($336.61/mo) $339.95
125-250 GB+ Call or email for Pricing & Trial   (866.722.2587 — 24/7)

Volume Pricing

To request a custom quote for multiple accounts, or info on solutions above 250 GB, please call or email us with details.

Easy 5-minute backup account setup

  1. Click a version (PC, SVR, MAC or ETC) above, then select an account size.
  2. Register, download and set up the software (VIS & SVR | MAC).
    • Use your phone and email so we can contact you if necessary.
  3. Print multiple copies of the User Guide, write your Password on them, and store them safely offsite. You will need your Password to reinstall your account and restore your data in case of a drive crash, fire, flood, theft, etc.
  4. Select the files you need to back up, then run an initial backup, which takes some time depending on the size of your files and your upload connection speed.
    Subsequent backups run nightly on a schedule you set.
  5. We will email you a link to our payment page during the trial.
  6. Have questions or need help? Email or call our friendly support experts toll-free, 24/7.

Top 10 Frequenty-Asked Questions

  1. What is the free trial offer?
  2. How long should my initial backup take?
  3. What files can or should I back up?
  4. How many computers can I back up per account?
  5. When do backups run?
  1. How do I make a payment?
  2. How do I change my back up plan?
  3. Can I trust Remote Data Backups with my data?
  4. Can I reinstall the software if something happens to my PC?
  5. How do I know if the backups are working correctly?
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